Incidents | GivenGain Incidents reported on status page for GivenGain https://status.givengain.com/ https://d1lppblt9t2x15.cloudfront.net/logos/8c905079dce59a4114c0fd592074c90c.png Incidents | GivenGain https://status.givengain.com/ en Routine Database Maintenance https://status.givengain.com/incident/426926 Wed, 11 Sep 2024 08:00:22 +0000 https://status.givengain.com/incident/426926#8720b58a34a12bfba0ad4b100c18fcd02fcbbcea9d505fdfc2916ba17f8fcc8d Maintenance completed Routine Database Maintenance https://status.givengain.com/incident/426926 Wed, 11 Sep 2024 06:00:22 -0000 https://status.givengain.com/incident/426926#64997d5668c31aa79886c14b2dbdd6939bbccc286f9b76f9549cdef86c55bb11 We’re continuously working to ensure a better experience for all of our valued users like you.  Our tech team will be conducting routine website maintenance on 11 September. The platform should be available again after a 2-hour offline period. You can check here for updates or reach out to your dedicated regional team. UK/EU: annie.blanchard@givengain.com US: bryan.lively@givengain.com   SA: jannie.smith@givengain.com      Routine Database Maintenance https://status.givengain.com/incident/339189 Tue, 12 Mar 2024 09:00:00 +0000 https://status.givengain.com/incident/339189#cd5ac917cbbc0bad935f0dac9ec28a2082357395038b9684ca5773a6704c4d21 Maintenance completed Routine Database Maintenance https://status.givengain.com/incident/339189 Tue, 12 Mar 2024 08:00:00 -0000 https://status.givengain.com/incident/339189#a0504884d8c6644e51803de435f418ca6c1aaf13668c968a2e814eca6041e1b7 We’re continually improving the security and speed of our platform and we’ll be conducting a scheduled technical systems upgrade. We expect this process to take up to 2 hours to complete. Routine Database Maintenance - 30/01/24 https://status.givengain.com/incident/318042 Tue, 30 Jan 2024 11:00:00 +0000 https://status.givengain.com/incident/318042#5cec9ebf7db55ca960b5a91bfa2ebaf42c8179dddf5b82f872b94c1517127af9 Maintenance completed Routine Database Maintenance - 30/01/24 https://status.givengain.com/incident/318042 Tue, 30 Jan 2024 08:00:00 -0000 https://status.givengain.com/incident/318042#a8ce9c219d58d30d6bc2d8de3a6c42e0550bc0e1245075c3faeaa28543e07e29 We’re continually improving the security and speed of our platform and we’ll be conducting a scheduled technical systems upgrade. We expect this process to take up to 3 hours to complete. Some users are reporting intermittent issues when donating. https://status.givengain.com/incident/271245 Wed, 11 Oct 2023 11:27:00 -0000 https://status.givengain.com/incident/271245#a3748a97b3a597076e78fb28904fcbe5f8d980b8a3d5c88737ed464ef61ca368 While making a donation, some users are experiencing that when trying to donate, they get shown an error page. Our team are currently examining the issue and will deploy a fix as soon as possible. An update as awesome as you are! 🤩 https://status.givengain.com/incident/268091 Tue, 10 Oct 2023 09:00:00 +0000 https://status.givengain.com/incident/268091#4563d528770473769264366dc34876d0704fe6cb9823ada77970f166af48a4f1 Maintenance completed An update as awesome as you are! 🤩 https://status.givengain.com/incident/268091 Tue, 10 Oct 2023 07:00:00 -0000 https://status.givengain.com/incident/268091#1ef190bce9073a3a849195e4b639dfd716832840c489de2b2439aead22939b10 Keep your eyes open for more details… Maps services is unavailable. https://status.givengain.com/incident/234903 Wed, 19 Jul 2023 15:08:00 -0000 https://status.givengain.com/incident/234903#a60530ac8ae027c136d054aca6d3b8d54df6736ba5217dc9059133dd327117ff Our Google maps integrations is currently unavailable which is causing some location searches and maps on the discover page to fail. Login with Facebook is offline https://status.givengain.com/incident/123601 Wed, 05 Oct 2022 08:32:00 -0000 https://status.givengain.com/incident/123601#b173efc8184478533201689a9ad2650c8f740222b1be1a6cff36c8524f2fd8b8 Users are reporting that they cannot login to GivenGain with their Facebook account. Out team has uncovered an issue with our Facebook application and are working with Facebook support to resolve it as quickly as possible.